Orrong Compounding Pharmacy

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Reviews of Orrong Compounding Pharmacy

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  Phyllis Lau Added January 02, 2018

  ★ ☆ ☆ ☆ ☆
  It wouldn't cost you anything to smile!
  I was at this pharmacy this morning. The pharmacist was fine but the shop assistant , an older woman, was really quite unfriendly. It wasn't anything she said but she did not smile and her words were curt and inpatient. The boss needs to have a serious word with her!
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  Maryam Tanyous Added June 30, 2017

  ★ ★ ★ ★ ★
  I’m not the one to write reviews but when I read these horrible reviews I thought I should offer my opinion. I am sick of online trolls who so quickly jump to bully businesses without doing what should be done and ask to speak to the owner or manager about your grievance. Give the business owner the opportunity to right what went wrong you feel has occurred, don’t be a coward and write bad things. John the owner of the pharmacy is the nicest gentleman you’d ever meet!
  
  The short grey haired lady whose name Is Deb has always gone above and beyond for mee. She’s researched and ordered in any and all random products I’ve asked for and even kept them in stock for me so I didn’t have to wait. The only time I ever seen anything was when she told a customer she’d be happy to serve them once they were off the phone. But hey I agree with her on that one! The new generation are just abominable with their manners! How can you expect good customer service when you are on the phone?!
  
  I became a customer of Orrong Pharmacy for my compounded items. They were cheaper than the place I was going and the first time I got my product it looked completely different to what I always had. When I queried the chemist she politely took the time to explain why it looks so different and how they had formulated it in a stabilised base. It turns out my previous pharmacy had been making it incorrectly. And no I didn’t give a bad review to them. I simply informed the other pharmacy of their mistake and after that I have stayed with Orrong pharmacy.
  
   All the products I have had compounded have been of excellent quality and value. The chemists Melinda, Alise, Luan, Seeka and John have all taken the time with me of various occasions to explain what things are, check them against other medications I take, show me how to use them and provide me with information on the product. The few high priced pricate prescriptions I get are either the same as Chemist warehouse or a few dollars more but I really don’t mind since the service is exceptional.
  
  Thank you team at Orrong for taking such good care of me for the last few years! Come on loyal customers let’s rally against the trolls!

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